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Hold Short-Term Rentals Accountable

 

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Holding Short-Term Rentals Accountable


Please remember to call the Spring Valley Lake Public Safety Department at (760-245-6400) to report any issues with any short-term rentals in the community. A Public Safety Officer will respond to the address to handle your concern. The Public Safety Department keeps track of any issues with short term rentals and will send a courtesy notice and hold the property owner

accountable. The Public Safety Department also offers Extra Patrol for any property of concern in Spring Valley Lake.

 

If you need to report a party, noise, or a neighborhood concern with an Airbnb in Spring Valley Lake, go to this link https://www.airbnb.com/neighbors to send a message or request a call back.

 

Any complaints need to be reported to the above link ASAP. For Airbnb to take actions on a case, the report has to be submitted a maximum of two days after the incident has taken place. This is so they can track a reservation and then be able to take proper actions.


Here’s what Airbnb will do next:

 



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