The SVLA Public Safety Department offers two types of special patrol services for your residence to increase and ensure your peace of mind as a homeowner. As always, one of our top priorities is to ensure that the community remains and continues to be a safe place to live by patrolling not only our amenities but your residential properties as well. Please read about the following special patrol programs to discover what may work best for you.
Extra Patrols
The purpose for this program is to address a variety of specific security needs that concern our residents. If at any time you feel that you, your property or other household members are the target of previous, current or potential harm, threats, damage, and etcetera please contact the Public Safety Department for this service. This service is typically provided on a three day (72 hour) basis but can be re-instated and evaluated as needed until such concerns are reduced. This program aids in increasing the amount of focus that a patrol officer provides to your home and provides the officer with a more detailed explanation of what factors to look for in their patrol. If the officer observes any activities or persons that would raise concern with your request they will be able to notify Public Safety Dispatch center, San Bernardino County Sheriff’s Department and the resident or homeowner as needed.
Residential Checks
Residential checks are solely provided for properties that will remain vacant for any amount of time. Whether your property is being sold, between tenants or if the occupants will be out of the area the Public Safety Department will increase focus during their standard patrols to ensure the safety of your property. Officers on each shift (24/7 hours of operation) will sign off on the time and date of their patrol for recording purposes.
To request this service, residents or their agents must contact the Public Safety Department in-person at 12975 Rolling Ridge Drive or, by phone at (760) 245-6400 or 6409. Public Safety Dispatch will further request information regarding your property status (date of departure and return, persons/services/vehicles allowed on property, lights or other security systems present, etc.) and advise you on certain stipulations regarding Public Safety response.
